← Work Environmental services · London

Avian Environmental

Service architecture · Semantic website · Information hierarchy

Scope

Website · Information architecture · Service structure

Structural focus

Semantic structure · Service hierarchy · Navigation architecture

Sector

Environmental services · London

Avian Environmental UK — operational falconry, commercial bird control, London rooftop

Restructured a complex environmental services website around clearer information hierarchy, semantic relationships, and service architecture.

Avian Environmental operates across a broad range of specialist services. The structural challenge was not the content itself — services competed for priority, navigation lacked clear hierarchy, and the relationship between service areas was not legible to either visitors or AI retrieval systems.

01 — STRUCTURAL PROBLEM

Service complexity without hierarchy

A broad service range with no governing priority system means every service appears equally significant — which means none of them are primary. For AI systems, the absence of structured relationships means the site is read as a flat list rather than a coherent service architecture.

02 — STRUCTURAL CHANGES

Information architecture and semantic structure

  • Established a governing service hierarchy across all content areas
  • Simplified navigation architecture to reduce decision friction
  • Added schema.org markup for service types and local coverage
  • Improved AI retrieval signals for specialist service terminology
  • Rebuilt as a fast static website with clean URL structure
← All work   Signal Studies →